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Privacy Policy

1. Information We Collect

We may collect two types of information from visitors to our website:

  • Personal Information: This includes any information you voluntarily provide us, such as your name, email address, phone number, or medical information when filling out forms or subscribing to newsletters.

  • Non-Personal Information: This includes information collected automatically when you visit our website, such as your IP address, browser type, operating system, and pages you view on the site. This data helps us improve our website's performance and usability.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To provide, maintain, and improve the services offered on the website

  • To respond to inquiries or provide information requested by you

  • To send periodic emails, such as newsletters or service updates, with your consent

  • To analyze and monitor website traffic and usage trends

  • To upload and share patient videos and testimonials with consent, for educational purposes and to raise awareness about spine health and treatment options

3. Patient Videos and Testimonials

We may upload videos and testimonials from patients on our website and other online platforms to educate others about spine health and treatment outcomes. These materials will only be published with the explicit, written consent of the patient.

  • Consent Process: Before uploading any videos or testimonials, we ensure that the patient has fully consented to the sharing of their personal experiences for educational and awareness purposes.

  • Privacy Protection: We take steps to protect the privacy of patients featured in these videos and testimonials, and personal information beyond what is shared in the video or testimonial will not be disclosed without additional consent.

If, at any time, a patient wishes to withdraw their consent and have their video or testimonial removed, they may contact us at [Insert Contact Email], and we will take action promptly.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you on future visits and tailor our content to your preferences. You can choose to disable cookies through your browser settings, though this may affect certain functionality on our website.

5. Third-Party Services

We may use third-party service providers, such as Google Analytics, to analyze website traffic. These third parties may collect information about your interactions with our site using cookies or other tracking technologies. We do not sell, trade, or share your personal information with any third-party organizations for marketing purposes.

6. Data Security

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information held by us

  • Withdraw consent for us to process your personal information

  • Request that we stop sending you marketing communications

  • Request the removal of any patient video or testimonial that you have previously consented to

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [gauravkis@gmail.com]
Phone: [9527788840]

Contact Us

Send us a message
 And we’ll get back to you shortly.

The Spine Clinic, 1st floor, Shalby Hospital, Near Navyug College, Rander Road, Adajan, Surat, Gujarat, India.

For Appointments: call (0261) 7190000
 
In an emergency: 9527788840.

www.spinesurgerysurat.com
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